Question 1

What is Rezolvio?

Accepted Answer

Rezolvio is a free mobile-first complaint management app for schools, hospitals, offices, and property managers. It supports three roles (User, Admin, Management) with role-based access, real-time push notifications, in-app chat, and status tracking.

Question 2

Is Rezolvio free?

Accepted Answer

Yes, Rezolvio is free for up to 15 active users per organization with role-based access, in-app notifications, and email support. A Custom Plan with unlimited users, custom branding, and priority support is available for larger organizations.

Question 3

Where can I download Rezolvio?

Accepted Answer

Rezolvio is available on Google Play at https://play.google.com/store/apps/details?id=com.rezolvio. The app targets Android devices running Android 7.0 (API 24) or higher.

Question 4

What types of organizations use Rezolvio?

Accepted Answer

Rezolvio is used by premises-based organizations including corporate offices, educational institutions, hospitals, hotels, residential complexes, and government buildings. Any organization that needs to manage complaints from residents, students, or staff can benefit from Rezolvio.

Question 5

How does Rezolvio handle notifications?

Accepted Answer

Rezolvio sends real-time push notifications via OneSignal and Firebase Cloud Messaging for status updates, new messages, complaint assignments, and approval/rejection actions. Notifications are role-aware — admins get notified about new complaints, users get notified about status changes.

Rezolvio — Complaint Management App